PawSync
Support
Help your pet hit their mark
Store links go live when we ship. Until then, grab answers below or mail us — we read every note about broken trims and heroic cats.
Download
Get PawSync on your phone
iOS and Android builds are in active development. Leave your interest with a support email and we’ll ping you when listings are public.
FAQ
Quick fixes
Why can’t I generate another video yet?
Only one generation can run at a time. Open Create to watch progress, or wait for the “video is ready” notification.
Where did my video go after reinstall?
Local files are wiped with the app. Sign in and open Library — we merge your generation history and let you re-download while the server copy is still available (about one hour).
Why did a Library item say “Expired after 1 hour”?
Finished renders are kept temporarily on our servers for download. After that window, only copies already saved on your device remain playable.
How do Paw Coins work?
Clip length drives cost (1 Paw Coin per second). New users receive signup coins. Buy consumable Paw Coin packs in Settings when purchases go live; rewarded ads may add more later.
How do I delete my account and data?
In the app, open Settings and tap Delete account. You can also email wavelengthuncensored@gmail.com with subject Pawsync delete account request, from the address on your account. See Delete account.
Who do I contact?
Email wavelengthuncensored@gmail.com with subject PawSync, your account email, and a short description. Privacy questions can go to the same address — see our Privacy Policy.